Return and Refund Policy for Kurta Set Products

1. Returns Eligibility

• Returns are accepted within 7 days from the date of delivery.
• To be eligible for a return, the item must be:
• Unworn, unwashed, and in original condition
• With all tags, labels, and packaging intact
• Items that are damaged, altered, or used will not be eligible for return.

2. Non-Returnable Items

• Customized or personalized kurta sets.
• Sale or clearance items marked as final sale.

3. Return Process

• Contact our customer support at ajaynagar18@gmail.com with your order number and reason for return.
• Our team will guide you through the return process and provide instructions for shipping.
• Customers are responsible for the return shipping cost, unless the product is defective or damaged on arrival.

4. Refunds

• Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Shipping charges (if any) are non-refundable, except in cases of defective or incorrect items.

5. Exchanges

• Direct exchanges are allowed subject to availability.
• To request an exchange, contact ajaynagar18@gmail.com with your order details and preferred replacement size or design.

6. Damaged or Defective Items

• If you receive a defective or incorrect kurta set, notify us within 3 days of delivery.
• Provide photos of the defect or damage for faster processing.
• We will arrange a replacement or full refund, including return shipping costs.

7. Contact

For any return, refund, or exchange inquiries, please reach out to:

Email: ajaynagar18@gmail.comg